Hi I am
JOEMAR BARBAS
PRODUCT SECURITY
CONSULTANT +
SYSTEMS BUILDER
Enterprise security by profession. End-to-end systems builder by passion.
Selected Work / Project Pipeline
SYSTEMS BUILT FROM REAL OPERATIONAL PROBLEMS.
Independent work spanning product development, server operations, self-hosted infrastructure, and financial workflow design.
MY EXPERIENCE
13+ years across enterprise IT support, technical operations, and product security consulting. I built my foundation in service desk and infrastructure support before moving into enterprise security deployments, integrations, and migrations.
Current Experience
Customer onboarding for enterprise security products, including configuration, integration, deployment, migration, validation, documentation, and operational handoff.
Current Role
Product Security Consultant
Customer Onboarding & Deployment
December 2023 — Present
I handle assigned customer deployments from technical planning and configuration through integration, testing, documentation, and operational handoff. Some projects also include platform migration and coordination with customer operations teams.
Delivery Impact
400+ Deployments Completed
Customer onboarding, deployment, and migration projects
100–3,000 Assets per Environment
Customer environments of different sizes and technical requirements
Core Delivery
SIEM & Managed Detection • Automated Response • Vulnerability Management
Global Reach
Remote Deployment Experience
Based in the Philippines and currently aligned with APJ. I also have delivery experience across AMER, with occasional engagements in EMEA.
I work remotely with customers and internal teams throughout configuration, integration, deployment, migration, validation, and handoff.
Map Legend
Delivery Base: Philippines
Supported Regions: APJ • AMER • EMEA
Remote Security Delivery
Security Delivery
SIEM & Managed Detection
Configure and validate data collectors, endpoint agents, event sources, identity systems, and endpoint-security integrations.
Automated Response
Configure and test identity and endpoint-response workflows across directory services, cloud identity platforms, and endpoint-security tools.
Vulnerability Management
Deploy and configure scanning infrastructure, sites, credentials, and authenticated scans. Support platform migrations and backup-and-restore procedures when required.
Operational Handoff
Complete readiness checks, validate the deployment, document the configuration, walk customers through the environment, and hand it over for ongoing operations.
Customer names, platform vendors, and specific deployment details have been generalized to respect confidentiality.
Previous Experience
Enterprise service desk, technical support, escalation management, and IT operations—the foundation for my current product security consulting work.
TATA CONSULTANCY SERVICES
Global IT Service Desk Analyst
Role & Impact
- Provided multi-channel support for hardware, software, network, VPN, connectivity, and business-application issues.
- Managed user accounts, permissions, access controls, and email delegation through Active Directory, Okta, and Microsoft Exchange.
- Supported Zoom and Microsoft Teams while coordinating escalated issues with internal IT resolver teams.
MANPOWERGROUP
IMS Service Desk Analyst
Role & Impact
- Served as the primary support contact for IMS user inquiries, system issues, and operational disruptions.
- Delivered first-level troubleshooting for system-performance problems and recurring technical incidents.
- Worked with cross-functional teams to identify root causes, implement corrective actions, and recommend process improvements.
ASURION HONG KONG LTD.
Global IT Service Desk Analyst
Role & Impact
- Delivered Level 1 and Level 2 technical support to global users across incidents and service requests.
- Administered Active Directory accounts and maintained centralized knowledge-base documentation.
- Applied ITIL practices across incident, change, and problem management, improving ticket-resolution time by 15%.
CRAWFORD & COMPANY
GBSC – IT Service Desk Analyst I
Role & Impact
- Provided Level 2 support to global users through phone, email, and service-portal channels.
- Resolved complex issues involving Microsoft Office, Lotus Domino, VPN connectivity, and mobile devices.
- Improved technical documentation and delivered user training to reduce recurring issues and repeat support requests.
TELUS INTERNATIONAL PHILIPPINES
Technical Support Associate / Team Lead Trainee
Role & Impact
- Provided technical support for account security, email recovery, user access, and customer-account issues.
- Supervised and coached a team of 15 across daily operations, quality standards, and performance improvement.
- Created knowledge-base content, training materials, and standardized workflows to improve team consistency.
FOUNDEVER · SPI GLOBAL · IPLUS NETWORK INC.
Technical Support, Sales & Network Operations
Role & Impact
- Delivered high-volume support for hardware, software, network connectivity, DSL, mobile systems, and customer accounts.
- Troubleshot printers, customer devices, connectivity failures, and service interruptions while maintaining SLA requirements.
- Installed and configured network equipment and security systems, including routers and firewalls.
ONE WORKSPACE. TWO PRODUCTIVE MODES.
Corporate mode supports my work as a Product Security Consultant. Builder mode powers independent software, automation, infrastructure, and self-hosted projects outside corporate work. Shared peripherals serve both modes, while devices, accounts, systems, and data remain separate.
CORPORATE WORK
Security delivery, customer collaboration, enterprise operations, and technical consultation.
Primary System
MacBook Air 13-inch (M2, 2022)
Apple M2 chip • 8-core CPU • 13.6-inch Liquid Retina display
Shared Workspace
Shure MV7+
Dynamic cardioid microphone • USB-C and XLR connectivity
SteelSeries Apex Pro TKL
Tenkeyless mechanical keyboard • Adjustable actuation
SteelSeries Arctis Nova Pro
Professional headset
Dell D6000 Docking Station
Universal USB-C / USB-A docking station • DisplayLink multi-monitor support
UGREEN KVM Switcher
Shared monitor switching between corporate and development systems
Samsung Odyssey G9
49-inch ultrawide monitor
Logitech C922 Pro
1080p video at 30 fps • 720p video at 60 fps • Autofocus
SIHOO Doro S300
Ergonomic chair • Dual dynamic lumbar support • Adjustable armrests
Software & Platforms
Communication & Collaboration
Slack • Zoom • Google Meet • Google Workspace
Customer & Delivery Operations
Salesforce • Conduent
Cloud & Infrastructure
AWS
AI & Meeting Intelligence
Gong AI • Gemini
Additional internal delivery tools are intentionally not listed publicly.
Connectivity
Primary Internet
1 Gbps connection
Backup Internet
500 Mbps secondary connection
DEVELOPMENT | PROJECT WORK
Software development, infrastructure automation, product building, testing, and self-hosted operations.
Primary System
Acer Predator Helios 16
Intel Core i9-13900HX • 32 GB RAM • NVIDIA GeForce RTX 4070 8 GB • 1 TB SSD
Shared Workspace
Shure MV7+
Dynamic cardioid microphone • USB-C and XLR connectivity
SteelSeries Apex Pro TKL
Tenkeyless mechanical keyboard • Adjustable actuation
SteelSeries Arctis Nova Pro
Professional headset
UGREEN USB Switcher
Shared microphone switching between corporate and development systems
UGREEN KVM Switcher
Shared monitor switching between corporate and development systems
Samsung Odyssey G9
49-inch ultrawide monitor
Logitech C922 Pro
1080p video at 30 fps • 720p video at 60 fps • Autofocus
SIHOO Doro S300
Ergonomic chair • Dual dynamic lumbar support • Adjustable armrests
Development & Automation
Visual Studio Code
Primary development editor
PowerShell
Windows automation and system management
Bash
Shell scripting and operational automation
Python
Automation, utilities, and application development
Ruby
SketchUp extension development
SketchUp
Cabinet design and Nestify development environment
Docker
Containerized services and local infrastructure
n8n
Workflow and operational automation
Home Lab & Network
TerraMaster F2-425 NAS
Intel N5095 quad-core • 16 GB DDR4 RAM • 2×8 TB Seagate IronWolf drives • TRAID redundancy
ASUS ROG GT-AX11000 Pro
Tri-band Wi-Fi 6 router • Multi-gig networking
Tapo C260
ONVIF surveillance camera • Direct NAS recording • Automatic storage rotation
BLUETTI Elite 300 Portable Power Station
Backup power for the NAS, router, and essential network equipment
Connectivity
Primary Internet
1 Gbps connection
Backup Internet
500 Mbps secondary connection
Self-Hosted Systems
Jellyfin Media Server
Self-hosted media management and playback
qBittorrent
Download and transfer management
SubsPlease Manager
Automated anime acquisition and media organization workflow
Palworld Dedicated Server and Host Manager
Dedicated Windows game-server hosting, monitoring, lifecycle control, and NAS backup workflow
NAS Surveillance Recording
ONVIF camera recording with automatic storage rotation
Hosting & Delivery
Self-Hosted Infrastructure
NAS-hosted local services and development infrastructure
Cloudflare
Planned DNS, proxy, and public delivery layer for the portfolio
BEYOND THE WORK
Away from the screen.
Woodworking, cooking, building Gunpla, and spending time with my dogs keep me creative, patient, and grounded.
Woodworking
Useful things, built by hand.
Cooking
Good food, better shared.
Gunpla Builds
Precision, patience, and detail.
My Dogs
My daily reset.